To make a return submit your return request HERE with your email address and order number. All requests will be responded to within 1 business day.
What is your return policy?
Return Policy
To make a return submit your return request HERE with your email address and order number. All requests will be responded to within 1 business day
All items MUST be returned in protective packaging to reduce damage during handling.
Returns must be unworn, unaltered, and unwashed with all tags attached. NO EXCEPTIONS. If we find any defects on the merchandise, signs of wear or smell we reserve the right to not accept your return.
Returns?
You have 21 days from the date your order ships to return your item. All returns are refunded via store credit in the form of a Cumulsion gift card. The store credit will be emailed to the email address attached to your order.
Please include your packing list or order number with your return.
International orders have a return window of 30 days from the date your order ships.
Customers are responsible for the shipping cost of all returns.
Exchange?
You have 21 days from the date your order ships to exchange your item(s) for a new item(s).
Exchange item(s) must be received within 14 days of exchange order initiation
Exchanges are unavailable for international orders
Customers are responsible for the shipping cost of all returns.
Discount and coupon codes cannot be used on exchanges
Are there any return fees?
Return shipping postage is the sole responsibility of the customer. The return label cost will be reflected as a “Handling Fee.”
If you receive the wrong item or a faulty product, we will cover the return cost.
Still have questions? Email us at service@cumulsion.com with your full name, order number, return confirmation number and we will get back to you shortly. Please note, our Customer Service team is available Monday- Friday between 10am and 6pm. If you send an email outside our regular business hours please allow one business day for a response.
